Terms & Conditions
Conditions of Use & Online Store Policies
Please read our terms and conditions carefully before using the Kidz Biz website. By using this site, you agree to be bound by these conditions.
Please note that all prices are listed in Australian dollars and include the Goods and Services Tax (GST), currently 10%
Kidz Biz reserves the right to change prices without notice.
***OVERSEAS CUSTOMERS – If your billing address is overseas, this is classed as an export.The GST will be removed automatically from the amount shown. There may also be additional local customs duties/fees for your country for which you will be liable to pay.***
Order Confirmation Email
Once you have placed an order via our website you will receive a confirmation email. Please check this confirmation email and contact us immediately if there are errors or changes that need to be made. Shipped orders are considered final and any changes made after this time, not due to our error, will be at your expense.
If you do not receive an order confirmation email please check your junk / spam inbox.If still not there please notify us as soon as possible and we will resend you your order confirmation details.
Order Changes and Cancellations
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email.
An item may be added to your shopping cart if the product is in stock. Kidz Biz reserves the right to declare any items of your order to be unavailable, should the need arise. In this event we will contact you via email or telephone to amend your order, and if desired allow a replacement item to be selected,or offer a full refund.
We accept payment by major Credit Cards through Paypal,Direct Deposit , Paypal, AfterPay and ZipPay
Shipping Options and Costs
We will dispatch goods within 24-48 hours of your cleared payment if all items are in stock . All items are shipped from Lakes Entrance,Victoria.
Please allow 2 – 7 days delivery time.
Unfortunately we cannot be held responsible for delays in the postal service
If your item does not arrive,please notify us immediately.
Returns and Exchanges
If you are not satisfied with your order for any reason, we will gladly refund or exchange your purchase within 14 days of the delivery date. To be eligible to return or exchange your purchase the following conditions must be met:
You may return products purchased from Kidz Biz, without any penalty, by notifying us by email.
All items are returned within 30 days of receipt. No exchange, credit or refund can be given after 30 days unless the product is faulty.
The product(s) must be as new, ie: unused, unworn, unwashed, undamaged, unsoiled and in their original packaging with tags attached.
Please advise if you would like refund or exchange (subject to same item still in stock).Refunds will be via your original payment method.
Please return to:
PO Box 936